Who we are
Who We Are
Douglas Pals, Chief Resource Officer
I’m curious about people, products and how communication is delivered and received. I also value resourcefulness and always have.
Re:Sourceful Communications was born in December 2002, but it was years in the making. We understand that developing the correct work environment is fundamental to success in today’s competitive telecommunications marketplace. We assist companies with a wide range of services, and you can learn all about it here.
Since 1994, I have worked in the Independent telecommunications industry in a wide variety of roles - marketing, public relations, sales, customer service, economic development, operations, tech support and project management. In the process, I have gained a lot of operational experience that our clients find valuable.
Prior to joining the telecommunications industry, I worked for the Spencer Main Street Company and the Spencer Area Association of Business and Industry, in an economic development role. I also sold radio advertising for KICD Stations in Spencer and all around northwest Iowa.
I earned a BA in Communications Studies from Northwestern College of Orange City, Iowa. My wife and I have two daughters who, beyond providing humor to the family, offer on-going market research about the needs of our future customers.
Rebecca Collins, Director of Resources
I joined the Re:Sourceful team in February of 2006. My strengths lie in graphic design, developing & planning marketing campaigns and general marketing strategy.
From 1999-2006, I worked for Northwest Telephone Cooperative Association in Havelock, Iowa. Holding several positions in sales, marketing, management and finally as Chief Operating Officer, I worked on many projects including marketing of traditional ILEC products & services, unlicensed wireless broadband, CLEC sales & marketing and new product development. In addition, I helped secure over $1.5m in economic development funds for area business, housing and academic projects.
Prior to my time at Northwest Telephone, I worked for an advertising agency specializing in marketing and product development strategies for independent telephone companies, banks, agriculture and professional businesses. I spent 7 years at a software/hardware reseller, specializing in products, services and training for the printing & publishing industry. After attending Grand View College in Des Moines, Iowa, my first ‘real’ job, and one near and dear to her heart, was as the Composition Manager for a newspaper in Iowa Falls, Iowa.
I’m married and have two daughters. I enjoy reading on cold winter nights, working outside on warm summer days, attending my childrens’ activities and spending time with my family and church-family.